Lots of individuals who start using their first hosting account, or change companies, often have queries concerning how specific things are accomplished or encounter predicaments when setting up different things, including emails, site settings, etc. This is why, some web hosting providers have prepared documentation with the most popular questions and issues so as to help their customers receive information swiftly and easily. Consequently, the customer support team representatives can focus on actual issues that given clients may be experiencing, as the solution for the smaller things will already be available on the web and clients can deal with them without contacting the help desk team. Having in-depth documentation is really important, particularly for new customers with no experience, because the hosting service entails a huge amount of functions and many individuals can get confused about what action to take. A good knowledge base can both help you perform the things that you want and learn how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you purchase a cloud website hosting account through us, you will acquire access to our thorough online documentation where you will see info about pretty much everything associated with our web hosting services. The topics vary from how to create an e-mail account on your telephone, to how to do various things using an .htaccess configuration file. The articles themselves are written in an easy-to-comprehend fashion and include exhaustive instructions on how to perform a specific operation inside your Hepsia hosting Control Panel. You can also find information that’s not directly related to Hepsia, for instance one that concerns Internet apps on your desktop computer. The full list of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a certain Control Panel section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you will be able to learn practically everything associated with your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared a detailed online knowledge base for all our present and potential clients, so if you buy a semi-dedicated server plan through us, you will be able to find any information that you are looking for at any moment. We’ve got heaps of educational articles, which will help you better understand what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are just 2 instances. Our exhaustive guides will help you do anything you need – uncompress an archive, import a database, forward a domain name, and so on. In addition, we’ve also got troubleshooting instructions, which will enable you to discover what induces a given problem and the viable solutions for it. In case you are unable to send emails or your domain returns a 500 Internal Server Error message, for example, you can check our knowledge base and solve the issue momentarily. You can access the articles through each Control Panel section, as well as through the all-encompassing Help section.