Live Chat Support in Cloud Website Hosting
As we acknowledge the fact that various troubles are usually resolved when you talk with a live person, we offer a live chat service for all our prospective and existing customers. Our chat is online every day and our customer care representatives will assist you with a wide range of questions and situations. In case you aren't our customer yet, you'll be able to learn more about our cloud website hosting plans and the website hosting platform in general so as to make sure that your sites will run effectively on our servers. If you already have an account and you have some questions or you encounter any issues with some of our services, you can get in touch with us through our live chat and we will provide you with the required details or assist you to troubleshoot the issue. You'll need to open a support ticket for specific issues that require more time or the assistance of a system administrator, but for the majority of standard problems you will get help right away.
Live Chat Support in Semi-dedicated Servers
We provide live chat support as standard with our services, therefore if you have any kind of questions concerning our Linux semi-dedicated servers, you're able to contact our customer care team at any moment no matter if you have already obtained an account or not. In general, the chat service is intended for pre-sales, billing and basic questions and difficulties, yet we are able to help you with many tech questions as well. We will help you choose the optimal plan for your sites in case you do not have an account yet, we can respond to any billing questions or issues you have or we can help you with setting up your new e-mail address on your personal computer or smartphone - all this will be done timely as our live chat service is online all day, each and every day. Every time you require assistance, you can speak to an agent and save a lot of time.