Phone Support in Cloud Website Hosting
Since we have live phone support 14 hrs per day, you are able to get in touch with us and speak with one of our customer support representatives to get more info about any of the cloud website hosting plans that we offer and make sure that our servers meet the system requirements for your sites prior to you buying anything. For your benefit, we now have phone numbers on 3 different continents so you are able to call the one closer to you - in the United States of America, the UK or Australia. If you are already a customer, you'll be able to give us a call about general and billing matters, and even about some technical ones. If the problem is strictly technical or it can take longer time to handle, you should go through our ticketing system, which will allow both you and our tech support team to monitor the info given by both sides.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there is always somebody to help you if you have any queries about the semi-dedicated server packages that we supply. Whether you wish to learn more about our packages, you have a billing issue or some general problem, you can call us. Although some more technical matters could require a ticket so as to give some time to our technical support crew to analyze, we'll help you with various tech questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 different continents - in the United states of America, the United Kingdom and Australia, we have local phone lines in these countries as well. In case you're in a different country, we have an international number where you can contact us.