A 99.9% Server Uptime
The primary benefit of building your very own cloud website hosting platform is that you do not need to be worried about compatibility – you set up a specific set of software apps in such a way as to be compatible with a particular set of hardware parts. The result is something way more steady and reliable, since there are much less possible chances of failure. We’ve set up our cloud hosting platform atop proven hardware elements in addition to a heavily modified version of SELinux so as to set up a completely risk–free environment for your personal websites.
That’s the reason why, with all our cloud website hosting plans packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
In order to deliver a first–rate web hosting service, you can hardly count on the default network configuration in a datacenter. We’ve built our own custom network so as to ensure the very best connection speed with the outside world.
And thanks to this, irrespective of which data centers you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are not happy with our web hosting services, or if you think that they are insufficient, or if you decide that you need to have a VPS servers instead of a cloud hosting package – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain total control of your domains even when you cancel your account with us.
24/7 Technical Support
We have mindfully hand–picked each single member of our 24x7 support department to make certain that we can offer you the very best help desk service you can get. Each one of our technicians has lots of years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. Moreover, they’re available to you 24x7x365 – you can reach them at any moment and they will reply back to you as fast as possible.
Their average support ticket response time is below 20 minutes, whilst with other web hosting suppliers you are forced to wait around for days. And we also offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be answered within 60 minutes.