Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is taught to rapidly take care of all our cloud website hosting plans customers’ issues and support inquiries. Via our ticketing system, it is also possible to supply your request and a support team member will go back to to you in only max 60 minutes. Actually, practice proves that the general reaction time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever needed. Our staff of specialists is going to be on the web for you 24x7x365 to respond to all of your queries and to address any situation you will have. You also can submit a customer assistance ticket from the seogex Site Control Panel or send us a message whenever. In addition, on working days, you can easily give us a call or take advantage of the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a complete knowledge base into the Control Panel that will help you get useful step by step guidance at any time. Each section of the Control Panel features its own contextual support area displaying a list of how–to content articles. We have also organized instructional videos to give you a far better visual representation of exactly how to accomplish any given task.