Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Site Control Panel you’ll find a comprehensive Help section featuring a myriad of how–to articles and regularly asked questions. They are answered by our support team of trained techs. Just fill in your question and our clever platform will give you the most appropriate answer.

  • Top quality support service

  • Instructional Videos

  • For all of you who prefer to discover how to fix a commonly encountered problem by watching a how–to video clip, we’ve added a compilation of video tutorials to our Site Control Panel. All the tutorials are concise and simple to grasp. They offer you step–by–step presentations of different site administration tasks.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 customer service and a one–hour response time guarantee. Our practiced technicians will be online 7 days a week to reply to your questions and to resolve any issue that you could come across. Simply send a customer service request from the Help section and we will respond back to you in a jiffy.