1 hour ticket response
seogex’s team of technicians is committed to providing quick answers to each of your queries. We will examine your helpdesk ticket the instant it has been delivered and will respond with a solution to the problem within less than sixty minutes after the tech support ticket submission. In fact, our average ticket response time is 20 minutes.
An Outstanding Support Service
Each member of our client care staff has several years of experience in the cloud website hosting plans field and the vast majority of them have worked for us for at least five years. They all are prepared to answer all your questions in the most proficient manner possible.
A User–Friendly Help Center Section
Built into the Site Control Panel is an easy–to–navigate Help Center section, which includes different information sources. You can browse through a regularly updated knowledge base offering web hosting account administration articles and site administration articles, check the step–by–step video tutorials or take a look at our F.A.Q. repository.