Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Guarantee

  • Our technical support Dept is present nonstop to take care of all of your help demands. Every ticket you submit to us is going to be replied to within maximum 1 hour. If your case calls for help from an administrator, we will send the ticket to the technician in charge and will inform you that the case is being taken care of.

  • Top quality support service

  • Expert Technical Assist Service

  • Our tech assistance team will be on duty for you round the clock to to reply to all support demand tickets that you submit. We offer technical help and support for the software programs that are installed in advance on your web server. These include our in–house created Site Control Panel, the chosen Operating System and the server administration panel (based on the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • In the Site Control Panel that is offered free–of–charge along with your virtual server, you can easily find an interesting Help zone, incorporating all you should be informed about when managing your internet sites and software. We have integrated a wide selection of how to reports and video training that show the standard website maintenance duties in an easy to comprehend manner.